In-Session use case

Email capture

Get better quality signups at a higher rate. Ask for emails in appropriate ways at the right times.

40%increase in email signups

In-session
Email capture Without intent...

Retailers tend to fire blanket experiences using arbitrary rules for all their visitors. They ask for an email via pop-ups when a visitor lands, visits 3 pages or hits 30 seconds.

But not considering the visitor’s intent, state or journey sees these experiences show at inappropriate times. It leads to sub-optimal sign-up rates and low quality subscribers.

...and with intent

Made With Intent lets you ask for a visitors’ emails at a time that is appropriate for them, with a value exchange in line with their needs.

It starts by timing your existing experiences appropriately to visitor context or expected actions. It also unlocks the ability to personalise your content or design depending on their buying journey.

This reduces impressions

by 50%*

Due to only intervening when appropriate.

Works with your tools in a couple of clicks

3 ways to optimise
your email capture with Intent

The onsite impact of intent

Add intent to your email capture (and more)

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FAQs (or things you may be thinking)

“I don’t have time to manage another platform…”

Made With Intent is designed to be complementary to supercharge your existing tech stack, it doesn’t sit in isolation. As a customer segmentation platform, this means our metrics and segments can automatically feed into your existing ways of working seamlessly.

We believe that intent is fundamental to how you sell, because it aligns with how people really buy. This is therefore less a “platform to manage”, and more “an opportunity to find overlooked value and target it”. This is why we call it Moneyball for eCommerce.

“Our resource is limited and we have to prioritise…”

Resource is always limited in this game. The difference here is that Made With Intent is a game changer. We know that’s what all the new tools say…but look what our customers say. Just above, right on this page.

The reason most ecommerce brands don’t focus on customer intent today is not just because it required teams of data scientists (til now), but because we’re entrenched in ways of working. The thing is, this way has ended up being retrospective and aggregated, meaning solutions lack impact and appropriateness.

Made With Intent changes this by revealing intent, and with it, your previously overlooked opportunities. It shows you who to target and what to do for maximum impact.

“Ok, but I bet this takes a lot of effort to implement…”

Made With Intent allows you to prioritise using the most effective prioritisation method possible - how people really buy. 

If you know someone has a high intent to purchase but hasn’t bought yet, the hard work is already done. They just require a little push over the line. Yes, Made With Intent will identify these visitors (and others), based on potential opportunity to your business, and provide you with the ability to target them through an integration with your marketing platforms.

Of course, that still requires effort from you to communicate with these segments. But focus creates impact. In most cases, we advocate focusing on segments that might convert now, to demonstrate immediate ROI and incremental revenue. Better prioritisation equates to lower effort in both the short and long run. And our data lets you do this with the tools you’re already using.

“We really don’t need more segments to focus on…”

It is likely you’ll already be segmenting your visitor base by attribute, RFM (recency, frequency or monetary) or affinity. These segmentation methods are well-known and used, yet are retrospective and therefore can be limited.

Intent metrics, like intent to return, give you the ability to focus on real-time, predictive measures. While this might seem like another segmentation methodology, it simply layers a new view onto your strategy. And not just any view, but the one that is most fundamental to how we sell (and buy) in real life. If you understand customer intent, you can sell in a way that is more personalised, more relevant, more appropriate and, ultimately, more impactful.

“We’re not quite ready to personalise like this…”

Intent isn’t an advanced personalisation strategy, it’s a basic segmentation framework. It’s actually the most simple and fundamental way of segmenting your customers, because it is aligned with how people really buy.

Current online personalisation strategies are often based on attributes which are proxies and assumptions of how people buy differently - traffic source, device, product category, new vs returning etc. Such methods are not truly indicative of how people buy, nor are they personal.

The mindset of the customer - where they are in their buying stage, how likely they are to purchase - is a much more aligned and personal anchor to personalise your messaging and content on. It makes more sense and is now no more difficult than, for example, what page they’re on.

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