Intent for eCommerce Experience & Optimisation

Adapt your
store for
each user

Improve conversion rate and user satisfaction. Optimise your store experience by focusing on customer buying stages, not just pages.

Optimise
their stages, 
not your pages

There’s only so many ways you can optimise a web page until the impact and ideas start to slow. But what if we shifted focus? What if we target the person, not the conversion?

Intent lets you optimise experiences based on the buying stage of a user, not just the page they are on. It unlocks new ways to drive scalable growth through relevant experiments.

Competitive edge

Ideas & impact that others overlook

Understanding intent is not only how you do more human selling, but how you get more people buying.

Intent can give you a 9.4% average revenue uplift compared to generic optimisation. You also get new ways to target other KPIs, from AOV to exits.

A new perspective

Predict your performance

Go beyond retrospective results and fluffy forecasts. Our expected metrics unlock a predictive view of visitor actions. This helps you measure quality of traffic, not just quantity. It also helps you to prioritise on where your experience is underperforming.

xC TM
expected conversion
Complementary scale

Get personal from every angle

Intent lets you apply behavioural data across your entire tech stack. This means you can target tests at relevant audiences through any channel.

You can also roll out consistent segmentation across your business, making cross-functional analysis and collaboration much easier.

Why experience teams love intent

Add customer intent to your experience work

Just use the button below to register your interest and pick a time that suits you.

Book a demo

Experience use cases

In-Session
Engage visitors who are just browsing

Encourage engagement from browsers to make it more likely they turn into buyers—now or in the future. Action Made With Intent’s Engage phase segments to promote product discovery and email nurture.

In-Session
Build intent with engaged visitors

Made With Intent segments engaged visitors, allowing retailers to nurture their interest and provide recommendations to enhance their journey, driving them (gently) towards purchase.

In-Session
Convert visitors who are ready to buy

Made With Intent’s Convert phase segments isolate visitors with high purchase intent. This lets you optimise how your site closes customers who are ready to buy, without putting off the rest.

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