Intent for eCommerce Experience & Optimisation

Adapt your
store for
each user

Improve conversion rate and user satisfaction. Optimise your store experience by focusing on customer buying stages, not just pages.

Optimise
their stages, 
not your pages

There’s only so many ways you can optimise a web page until the impact and ideas start to slow. But what if we shifted focus? What if we target the person, not the conversion?

Intent lets you optimise experiences based on the buying stage of a user, not just the page they are on. It unlocks new ways to drive scalable growth through relevant experiments.

Competitive edge

Ideas & impact that others overlook

Understanding intent is not only how you do more human selling, but how you get more people buying.

Intent can give you a 9.4% average revenue uplift compared to generic optimisation. You also get new ways to target other KPIs, from AOV to exits.

A new perspective

Predict your performance

Go beyond retrospective results and fluffy forecasts. Our expected metrics unlock a predictive view of visitor actions. This helps you measure quality of traffic, not just quantity. It also helps you to prioritise on where your experience is underperforming.

xC TM
expected conversion
Complementary scale

Get personal from every angle

Intent lets you apply behavioural data across your entire tech stack. This means you can target tests at relevant audiences through any channel.

You can also roll out consistent segmentation across your business, making cross-functional analysis and collaboration much easier.

Why experience teams love intent

Add customer intent to your experience work

Just use the button below to register your interest and pick a time that suits you.

Book a demo

Experience use cases

In-Session
Feature Delivery

Prioritise site features depending on your visitors' needs. Only show things like social proof, chat or reviews when they help.

In-Session
Email Capture

Get better quality signups at a higher rate. Ask for emails in appropriate ways at the right times.

In-Session
Discounting

Offer smarter discount incentives in real time, only when visitor context suggests they are needed to close a sale.

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