RespondIn-Session
Align how you sell with how ready each visitor is to buy. Deliver a more appropriate shopping experience by reacting to customer intent in real-time.
Its not appropriate (or effective) to give every visitor the same generic experience. Our platform matches people against segments based on their intent, so you can be more appropriate (and, you guessed it, effective) in how you sell in real time.
Add intent insights to your other tech
By integrating intent data with your customer experience or analytics platforms, you get more human insights in an instant.
This unlocks both a new predictive lens and performance-based measurement. And with in-platform and manual integration options, you can get this data flowing in minutes.
Example of ourIntent Segments
You can prioritise people who display high intent but are showing signs of hesitation and revisiting pages.
What could removing their anxieties or promoting motivating factors in the experience be worth to you?
You can focus on customers who have items in their basket and a high maximum intent score, but who currently have low intent and positive exit momentum.
How can you help them now or improve retargeting?
Then there are the customers who we’d expect to have added to basket, but have not and are no longer on a Product Detail Page.
Can you convince them to return to a product and hit the checkout?
The majority of your visitors are likely just browsing. They won’t be refining or showing any intent yet.
How do you nurture these people? Would a branded message or introduction to trending products help?
Add predictive targeting to
your store
Integrating our intent data into your CDP or experience tools means you can experiment and personalise using customer intent.
This lets you test, trigger experiences and use 3rd party tools in more appropriate ways. And with simple in-platform integration as well as manual options, you can get setup in moments.
Targeted discounts
Ernest Jones used Intent and Bloomreach to serve a targeted “extra 10%” offer code to relevant customers. This not only protected margin, but increased purchases by 20%.
Considered pop ups
H Samuel combined Bloomreach data with Intent momentum scores to deliver email sign ups when buying behaviours slowed. This increased email uptake by 48% vs time delay and 128% vs traditional exit intent.
Why Ecommerce teams Love intent
In-session
use cases
Add customer intentto your ecommerce strategy
Use the button below to book your personal Intent demo at a time that suits you.
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1 Line of Code
Seriously. Our tiny script has no impact on your Core Web Vitals and tracks everything you need.
0 Personal Data
We listen to every micro-interaction and use local storage, without extra cookies or GDPR concerns.
40+ integrations
Our data and triggers work with testing tools, experience engines, ad networks, email campaigns, analytics platforms, CDPs and more.
1 bn+ interactions
Our model is trained on over 50+ eCommerce websites, increasing model accuracy by >20%.